Terms of service

Last Updated: July 2026

Welcome to MIL101. These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. Online Store Terms

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use our services.

You agree not to use our products or services for any unlawful purpose or in a way that violates any applicable laws or regulations.

2. Products and Pricing

We make every effort to display our products accurately. However, colours and images may vary slightly depending on your device or screen settings.

All prices are shown in GBP (£) and may be updated at any time without notice.

We reserve the right to modify, discontinue, or limit the sale of any product at our discretion.

3. Orders

When you place an order, you will receive an email confirming that we have received your order request.

An order is only accepted once it has been processed and dispatched.

We reserve the right to refuse or cancel an order if:

• Payment cannot be authorised.

• Fraud is suspected.

• Product availability changes.

• There is an obvious pricing or product error.

4. Payment

Payments are processed securely through Shopify and approved third-party payment providers.

MIL101 does not store your full payment card details.

5. Shipping and Delivery

Delivery times provided on our website are estimates only.

We are not responsible for delays caused by couriers, customs authorities, severe weather, or other circumstances beyond our reasonable control.

Customers are responsible for any import duties, taxes, or customs charges that may apply to international orders.

6. Returns and Refunds

Our Returns & Refunds Policy forms part of these Terms of Service.

If you purchase online, you have rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

Please refer to our Returns & Refunds Policy for full details.

7. Intellectual Property

All content on this website, including:

• Logos

• Product images

• Designs

• Text

• Graphics

• Branding

is the property of MIL101 and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, MIL101 shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

Nothing in these Terms limits or excludes your statutory rights under UK consumer law.

9. Accuracy of Information

We aim to ensure all information on our website is accurate and up to date.

However, we do not guarantee that all information is complete, current, or error-free at all times.

10. Third-Party Services

Our website may contain links to third-party services or websites.

MIL101 is not responsible for the content, policies, or practices of any third-party site.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated revision date.

Continued use of the website after changes have been made constitutes acceptance of the revised terms.

13. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

This Terms of Service policy is intended to comply with UK consumer legislation, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.